Incidents | Scrunch AI Incidents reported on status page for Scrunch AI https://status.scrunchai.com/ https://d1lppblt9t2x15.cloudfront.net/logos/9f1d0bab3fcb95b34596f599896492c3.png Incidents | Scrunch AI https://status.scrunchai.com/ en app.scrunchai.com recovered https://status.scrunchai.com/ Fri, 05 Dec 2025 09:12:26 +0000 https://status.scrunchai.com/#520716f3be0507c4d0ba0290c42fbebeda31bf25e4a4b43debf0d5246debd06d app.scrunchai.com recovered app.scrunchai.com went down https://status.scrunchai.com/ Fri, 05 Dec 2025 08:54:09 +0000 https://status.scrunchai.com/#520716f3be0507c4d0ba0290c42fbebeda31bf25e4a4b43debf0d5246debd06d app.scrunchai.com went down High error rate creating brands or generating prompts with AI https://status.scrunchai.com/incident/720542 Mon, 08 Sep 2025 15:42:00 -0000 https://status.scrunchai.com/incident/720542#782150a589aeff5fe7a543b480a408d52aa2af156af3e9c385f4c56a2d8baa33 We've resolved the issue with our model provider connections and interactive features that use AI are now functioning. High error rate creating brands or generating prompts with AI https://status.scrunchai.com/incident/720542 Mon, 08 Sep 2025 15:42:00 -0000 https://status.scrunchai.com/incident/720542#782150a589aeff5fe7a543b480a408d52aa2af156af3e9c385f4c56a2d8baa33 We've resolved the issue with our model provider connections and interactive features that use AI are now functioning. High error rate creating brands or generating prompts with AI https://status.scrunchai.com/incident/720542 Mon, 08 Sep 2025 14:57:00 -0000 https://status.scrunchai.com/incident/720542#0d19e40284a3bd297c71828836063ae4592230ba7fec05742480fcbcf2eed924 We're experiencing a temporary disruption to our connection to one of our underlying model providers, which is preventing some users from using the AI prompt generation or brand research & creation features. We're working on resolving the disruption now. High error rate creating brands or generating prompts with AI https://status.scrunchai.com/incident/720542 Mon, 08 Sep 2025 14:57:00 -0000 https://status.scrunchai.com/incident/720542#0d19e40284a3bd297c71828836063ae4592230ba7fec05742480fcbcf2eed924 We're experiencing a temporary disruption to our connection to one of our underlying model providers, which is preventing some users from using the AI prompt generation or brand research & creation features. We're working on resolving the disruption now. Unable to access dashboard [RESOLVED] https://status.scrunchai.com/incident/687959 Fri, 01 Aug 2025 16:45:00 -0000 https://status.scrunchai.com/incident/687959#2891c250513be161c4a916d21ff4b727f6966920fee1ea424090a0cc2d0a6f6e The Scrunch AI dashboard was unavailable for a small number of users for approximately 30 minutes starting at 8:45AM Pacific time. The issue has been resolved and all affected users should once again be able to access the application.