Previous incidents
September 2025
Sep 08, 2025
1 incident
High error rate creating brands or generating prompts with AI
Degraded
Resolved Sep 08 at 08:42am PDT
We've resolved the issue with our model provider connections and interactive features that use AI are now functioning.
1 previous update
August 2025
Aug 01, 2025
1 incident
Unable to access dashboard [RESOLVED]
Resolved Aug 01 at 09:45am PDT
The Scrunch AI dashboard was unavailable for a small number of users for approximately 30 minutes starting at 8:45AM Pacific time. The issue has been resolved and all affected users should once again be able to access the application.
July 2025
No incidents reported